Travolook — Airline cancellation refund not initiated

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I booked an airline ticket on August 4, 2021 through Travolook .But the airline AirAsia got cancelled due to some operational reasons on 22 September 2021.Soon after i received the message i contacted to Air Asia and the informed that the money has refunded to the travel agency and I contacted travollok accordingly.travolook asked me 30 days excuse for refund and they have not been refunded any amount until today(. 01/11/2021).Please interfere any adovocates or social well wishers in this issue and do not allow the Travolook to cheat people again.please consider this message and do needful... Travolpol are totally fraud and 100% fake agency .