Travolook — Airline ticket refund

Website: www.travolook.in

Hi, i have booked ticket on 31st September from Ahmedabad to Lucknow . Once i have successfully booked ticket and amount got debited . I received email from Travolook that flight is cancelled due to technical issue and amount will get refund with in 15 days. But it has been more than 45 days and after taking multiple follow up i have not received my refund . Please help my ticket reference number[protected]