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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Travolook reviews & complaints page 72

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T
Tawseef Butt
Mar 10, 2021
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They are not refunding my amount

I book 2 flights from www.travolook.com but flight was not confirmed by travolook which was srinagar to Amritsar for 18 February but they said we will refund your full amount in 10-15 days, but it has been now almost 40 days but yet i didn't receive my amount in my account, when I call to the customer service they said we have put your complaint against high priority, but they don't refund my amount....
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mujeebu rahiman
from Malappuram, Kerala
Mar 8, 2021
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Refund amount not credited

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]
Website: www.travolook.in

I have booked a Flight ticket from Calicut to Delhi on 15/02/2021 through Travolook for Rupees 9520/-. I got a mail from this company saying that my booking was in progress with ref no:REF[protected].A supporting staff from this company called me and said that the airline fare is fluctuating so you must either pay another 1000 rupees or cancel the ticket.then I decided to cancel the ticket and asked them to refund the amount.then they send...
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H
Hanan768
from Srinagar, Jammu and Kashmir
Mar 6, 2021
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Non payment of Refund amount

Website: Travolook

I booked air tickets from Travolook and made the payment online. After booking the tickets I got an email from Travolook saying that it will take 30 minutes to confirm the booking and after 30 mins they sent me an email saying that my booking was cancelled.
I haven't received the refund as of yet....
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F
Fathimanajeeb
from Bengaluru, Karnataka
Mar 5, 2021
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Fail to return my refund

Website: Travolook.in

Ref no.[protected] I booked ticket on 3rd Jan from Hyderabad to Bangalore but within 5 min I got mail saying due to fare increase I got my ticket cancelled
It has been 64 days till date I dint got any refund back nor I'm able to contact that people
Such an bad experience faced by me till now...
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M
Mir faisal Naseer
from Ghumarwin, Himachal Pradesh
Mar 5, 2021
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Money not refunded not even after 2 months

Address: Jammu and kashmir
Website: www.travolook.in

I made two bookings from travolook on around 12 january and recieved a mails that yours tickets are cancelled but i didn’t got my money back till now (5march)
I have worst experience of booking through travolook

Reference id:[protected]
Reference id:[protected]...
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AnubhavRastogi
from Ghumarwin, Himachal Pradesh
Mar 5, 2021
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Refund Amount not processed

Website: www.travolook.com

I booked a flight from Bombay to Dehradun, and completed the payment. After 5 mins i received a mail stating that my flight booking has been cancelled and the booking amount would be refunded within 15-20 days, Still its been around 30+ days and whenever i call the customer services they reply stating that refund is in process, kindly wait for 5-7 working days.
They are trying to cheat the customers with these unethical tactics. br...
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S
Shahjfai
from Noida, Uttar Pradesh
Mar 4, 2021
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Amount not refunded more than 46 days

My amount not refunded still now to my card, ur cheating the amount from lot of people, I am going to raise a police Complaint
My REF[protected]
6300 /- cash...
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Megh Wakdikar
from Thāne, Maharashtra
Mar 4, 2021
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Refund not done for cancelled flight ticket

Address: H/4/2, Sukirti Co.op.Hsg.Soc., Samta Nagar, Thane west 400606, Maharashtra, India
Website: travolook.com

Hi Team,

We have booked a flight ticket from travolook.com as on 13th Feb 21 but every time they are saving you will receive in 7 to 10 working days and most of time they even don't respond to call. We would request you to please look in this matter.

Booking reference number REF[protected]
Amount Deducted : Rs.7, 352 for two persons....
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P
prahlad rana
from New Delhi, Delhi
Mar 4, 2021
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Refund for cancelation ticket amount

Address: BISHANPURA

I booked my ticket from DELHI to JAIPUR on 03 JAN 2021.And then after sometime they cancelled my ticket. I am not able to book my ticket again .How can people built such fraud sites. First they called me and told me that they will give my refund after 7 WORKING days .Please take a quick action and resoved it....
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Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in

I booked a ticket on 31st January 2021(round trip-delhi to Bangalore) and it got cancelled within 5 mins.I recieved a mail from them that they will refund the amount within 7-10 working days .But it has been more than a month and they have not refunded the amount.Whenever I call on customer care or mail them they have a standard reply that "within 5-7 working days, it will be refunded". Never book from them. 😠😠...
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Purujeet Parida
from New Delhi, Delhi
Mar 3, 2021
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Refund not processed | scam company

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in

Travolook entices people with extremely low fares which are not achievable. It takes the money and then reports that the tickets are not available due to "Fare expiry" or some such bogus reason.
Then it says it will refund by 20 working days which is one month basically.
I waited patiently and now their helpline number is not active and mailing them is producing no result (obviously)
Not only should strict action be...
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V
vinodsuvarna
from Mumbai, Maharashtra
Mar 3, 2021
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Refund amount back

Address: mumbai
Website: vinod

I have booked the ticket from mangalore to bombay on 20th feb 2021 . total amount Rs, 7550/- was deducted from my account. now when we asked for the flights PNR and seat no, they told that the ticket has been cancelled due to fare expiration and they that amount would be refunded with 7 days and now it has been nearly 11 days i have not got the refund back. Please refund the said amount as early as possible....
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M
Munish Kaul Key Accounts Manager
from New Delhi, Delhi
Mar 3, 2021
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Refund not made reference no #REF360970643

Address: Contact Us. Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008
Website: www.travolook.in

REF[protected] reference no
A ticket was booked from Ahmedabad to orrisa
Name of the customer- Nihar Ranjan
They told they will refund amount within 10 days but nothing has been done till now.
Amount to be paid- 5959...
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abhilasha sg
from Kārkala, Karnataka
Mar 3, 2021
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Scammed my money

Website: Travolook.in

I booked a flight ticket but travolook cancelled it and said they will refund my money of 4500₹. It is more than a month and I have not received it. Customer care is not picking up the call and they robbed my money....
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H
harshita910
from Chakapara, West Bengal
Mar 2, 2021
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My money is not received

Address: Gurgaon, Haryana
Website: www.travolook.in

I booked 8 flight tickets from CCU TO DEL. However, only 2 were confirmed and i have not received the money for rest back.
Also, I booked a second time from the website and paid via net banking and the money was transfered to ibibo web pvt ltd but the website is showing the the payment was failed....
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Shrishti Shastri
from Noida, Uttar Pradesh
Mar 1, 2021
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Refund of flight ticket

Address: Gurugram, Haryana
Website: www.travelook.com

Flight from Mumbai to Patna
Reference no.[protected]
Booking date 20/12/2021
Booking cancelled by the agent after payment.
Amount -Rs.3944/-
Still not received back 78days have passed. Hopeless company. Every time we call they give absurd reasons and ask to wait 7 to 10 working days
Today : 06/02/2021...
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A
Amair768
from Noida, Uttar Pradesh
Mar 1, 2021
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Flight ticket refund fraud

Hi,
Passenger Name: Mohammed amair Shiraz
Message: Hello My reference number is REF[protected] I have made a booking from Hyderabad to Delhi and Delhi to Hyderabad on 4/2/2021, which got canceled from travolook end. I want my refund but they are denying it from past 1 month and whenever I call their customer care firstly they make us wait for 10-15 mins and when the call is connected the guy at the other end are highly unprofessional....
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Afreen99
from Delhi, Delhi
Feb 28, 2021
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Refund Not Processed SCAM

Address: Gurugram
Website: www.travolook.in

On 4th Feb, 2021, I happened to book an Airasia flight from Srinagar to New Delhi (dated 21st Feb) on Travolook website. The Reference of the booking is REF[protected]. Then in a few minutes they sent in a cancellation call and email, and said that the refund of the entire amount, ie, Rs. 11361 will be processed in 10-15 working days. Even after calling them multiple times asking for reasons and faster refund process, I was met with callous...
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sureshslm
from Tiruchirappalli, Tamil Nadu
Feb 28, 2021
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Refund not received more than 30 days

Address: 445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in

Complaint against M/s. Travolook. regarding my refund awaited for INR 5655 since last 30 days against their cancellation REF[protected] dt 28 Jan '21 . Sir, In reference to above, it may be informed that I had searched on website on dated 28/01/2021 for my flight booking from Bengalure – Pune - Bengaluru dt 28/01/2021 . Rs. 5655/- were paid by me on Travel Look agency website thro' SBI Net banking. However, same was cancelled by Travel Look...
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K
from Bengaluru, Karnataka
Feb 27, 2021
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I did not get refund

Ticket REF[protected]. I did not get refund till time and I will never book tickets on this site. I booked ticket on 03.01.2021 but my ticket was cancelled. I was assured that I will get refund within 15-20 working days. It was almost 1 months they didn't refund the amount. I called their customer care multiple times but they were not refunding the amount. I am going to file a complaint on consumer forum." I request don't ever try to book tickets...
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