Travolook — Company not responding on refund

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Website: www.Travolook.in

I booked a flight ticket with red id REF[protected] from Jaipur to delhi on 11Sep2021 of ₹3246/-, the amount got deducted from my bank account but ticket was not booked and their customer service said the deducted amount will be refunded in 7-10 working days but till now the amount is not refunded and the customer service don’t respond. Kindly help me out!