Travolook — Did not get my refund

Website: www.travolook.in

I booked my ticket on 23rd of september, from mumbai to prayagaraj, my ticket got cancelled auromatically, and i was assured that I'll be provided with refund with 7-10 business days, its been more than 2 months and i have still not recieved my refund. My reference id is REF[protected]