Travolook — Facing difficulty in getting refunds since last 3+ months

Address: 836, 2nd floor, Udyog Vihar Phase 5, Sector-19, Gurgaon- 122008

Travolook has harassed me by providing false information on my refund status of 3 bookings that I made last year in September- October. I have been following up with them 4-7 times weekly basis but every time, I get to know that I will get my money in the next 7-10 working days but that never happened. Airline has already confirmed that the money has been refunded to online travel agency’s account.