Travolook — Failure to provide refund

I had booked the ticket from Rajkot to Mumbai for Feb 6, 2022 after that I received a call from their customer service your booking had been cancelled due to increase in fare they informed that they will refund the entire amount within 15 days.However, till date they are fooling me that refund will be processed within 7 days and every now and then giving blunt excuses it's been close to a month I am following up with this customer service people but they are not able to provide accurate ans.this is a fake company as many people have complained about the same issue.please take strict against this company and its directors for incorporating a fake company and looting money of common people.