Travolook — Flight ticket cancelled. Refund not received for 5 months

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Website: travolook.in

I booked a flight ticket on 17th March'21 for Bengaluru to Bhubaneswar in AirIndia. I immediately got a call that the ticket was cancelled due to some operational issues. It has been 5 months I have been chasing them. Every time I call the customer care I hear that the money will be refunded in 7-10 working days. But there is no revert from them and no refund has been made.