Travolook — Flight ticket was canceled by their end and still not received refund

Website:

Travelook.com

I booked my flight on 4th Dec and it got canceled and I called customer support & they said it will be redunded in 5 days after that they said 15 days then 5 to 6 days and from 2 days they are telling 24hrs & today it has been over a month now I feel scammed by this website. I have seen too many complaints against this issue and I am afraid that I will not receive my money