Travolook — Fraud Travel site not intimating refund even after 3 month and 100's of call.

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

My self Prafull Kumar, i had book flight ticket from Travolook site on 1st oct for travel on 3rd oct with reference id: REF[protected]. Ticket was not book and amount was deducted. I was told it will take 48 hour for refund to credited back to source very rudely by customer care. After that the torcher started, it been 3 month and even after making 100's of call to their customer care they are not intimating the refund. They are forcing me to take back the amount in travolook wallet, Daily it is draining my mental peace and time it take 1 hour to connect and then their customer care person will put you on hold and disconnect your call. I want the refund to made to the source of payment not in travolook wallet