Travolook — I am complaining about the refund

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Website: www.travolook.in

Hi i had booked a flight with the travolook on the 21st of august 2021 with the name of reeta devi and the phone number is [protected]. exact after the booking i got a call from the customer support of the company and she said the flight is canceled due to the bed weather and your amount will be refunded in 7 to 10 days. When i did not got any response or refund i called to the customer care and they again said that will be refunded till 15th of sep and now on 15th of sep i called to the support team number they are saying there are some banking error is occurring.kindly look in to the matter and resolve it.