Travolook — Money deducted without any services and no scene of refund

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008

Website: www.travolook.in/?utm_source=google&utm_medium=cpc&utm_campaign=brand_exact&gclid=Cj0KCQiA7oyNBhDiARIsADtGRZbVFe_LKQVtwJZlMWdxzVj9rglglfXwafmD1vzwYVAzyKzbXCGKAsMaAktkEALw_wcB

I booked a flight on 26th Nov from Travolook worth 6404/-. The money got deducted immediately without any confirmation mail. After 30 mins, an executive from the company called up to inform that the ticket got cancelled and the money would be refunded within 24 hours. It has been 3 days and there is no ounce of my hard earned money. The customer care keeps making false promises and the email support is of no use as well. Neither my flight got booked nor my money has been refunded. I am stuck in a helpless situation.
Please look into this asap as it is a lot of money for me. My money is stuck without any services or refund.