Travolook — Money not refunded ticket cancelled by travolook due to operational issue

I booked a ticket from Ahmedabad to Indore whereby after 1015 minutes they told that the ticket could not be confirmed with a flighted operational issues will be refunded the money until now my money is not me to fully it’s been a long wait time now and it’s been hard on money I don’t know and I am I want my money back this is a very big fraud that is acting in the company you know we need to ask the Travel the Travel ministry or the Ministry of external affairs to take some notes on that