Travolook — Non receipt of airline ticket refund since last 5 months

Address: travolook 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800

Website: travolook.in

I have booked an airline ticket in the name of avinesh kumar on June 10 2021
from delhi to kannur vide booking ref no REF[protected] for travelling on 12th june 2021. by paying Rs.6756/-
they have cancelled the ticket informing that the airlines company cancelled the flight. upon checking with the airlines company GO AIR they have informed that they already refuned the amount to the travel agency on 20th june 2021 itself.
last 5 months i am following up with this travel company for getting the refund always they says that within 4-5 days will get the amount.
I feel that it is a fraud company and donot book any tickets through them.