[Resolved]  Travolook — Not get refund of cancelled flight ticket

REF ID # REF[protected]

PNR # M4NHQI

Worst service and worst refund policy, as per your customer care executive your refund process take 30–35 working days totally worst company of Travolook. I was cancelled before 24 hrs and your customer care executive ask will just refund Rs. 3000/-, means Rs. 2000/- deduct. it’s worst policy.

I was take follow many time but still not refund yet. I was cancelled 20 November 2021, but still not any process done.

As per customer care after received payment from Airlines we will refund to you account in 48 hrs and I have received update from GoFirst airline, they was refunded in 23 Nov. 2021, after that not refunded Travolook.

VERY WORST COMPANY OF TRAVOLOOK….

VERY WORST TRAVOLOOK COMPANY REFUND POLICY..
Was this information helpful?
No (0)
Yes (2)
Dec 13, 2021
Complaint marked as Resolved 
Without resolved my issues, how mark resolved my complaint ? so I register same my complaint again.
Dec 13, 2021
Updated by rajeshprajapati1983
Without resolved my issues, how mark resolved my complaint ?
so I register same my complaint again.

REF ID # REF[protected]

PNR # M4NHQI

Worst service and worst refund policy, as per your customer care executive your refund process take 30–35 working days totally worst company of Travolook. I was cancelled before 24 hrs and your customer care executive ask will just refund Rs. 3000/-, means Rs. 2000/- deduct. it’s worst policy.

I was take follow many time but still not refund yet. I was cancelled 20 November 2021, but still not any process done.

As per customer care after received payment from Airlines we will refund to you account in 48 hrs and I have received update from GoFirst airline, they was refunded in 23 Nov. 2021, after that not refunded Travolook.

VERY WORST COMPANY OF TRAVOLOOK….

VERY WORST TRAVOLOOK COMPANY REFUND POLICY..
 
1 Comment

Comments

Dear Team,

Help to find attachment for more info.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travolook
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    1521
    Pending
    0
    Resolved
    79
    Travolook Phone
    0124 643 4800
    Travolook Address
    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
    View all Travolook contact information