Travolook — Not refund flight ticket amount

I'm Manish Meena. I booked a flight ticket for Bhibhneshwar to New Delhi from A Travolook site on 25oct. 2021 but when I paid for ticket then after few minutes I received a mail by travolook for pay more amount then I called travolook helpline no .[protected] and cancelled my ticket and told for refund my amount then they said that I will receive my amount with in 6 to 7 working days and after 8 days I contact to customer care then he again said me same thing that our marchent site does not working properly so you have to wait for 6 to 7 days I have tired to contact this fraud company plz sir solve this dispute as soon as possible.
I attach booking details and cancellation mail with this request.
Thank you