Travolook — Not refund my deducted money back

Address: Gurgaon haryana

I was booking flight through travolook on 25 nov 2021 from srinagar to jammu under REF[protected] amount Rs 3557, firstly I received a mail your payment is successful and within a while received other mail too saying booking not confirmed and you will receive your money with 5-7 business days. After then I repeatedly called them then are simply misleading and now not even picking my call
Please help me out