Travolook — Payment done but immediately cancelled my flight ticket and also not received my refund of my flight ticket yet

Dear Sir/Madam,

This is to inform you that on 21.02.2022 I booked a flight ticket from TRAVOLOOK. But while booking a flight, a mail has been received from TRAVOLOOK that - Flight booking In-Progress with Booking Ref : REF[protected] but immediately after 5 minutes I received another mail from TRAVOLOOK that - Your Booking is Cancelled with travolook.in: REF[protected] and also I received a call from TRAVOLOOK company i.e. +[protected] regarding the cancellation of my book ticket. During conversation with the company over telephone, they told me that we will refund your ticket within 5 working days. But while calling to TRAVOLOOK company number :- +[protected], the call becomes disconnected. And also I have searched about the reviews of their services on google, it was found that this company is reported as a fraud company .Kindly look into this issue on a urgent basis and request you to resolve this at your earliest.