Travolook — Payment not yet received

Website: Flight Tickets Booking, Cheap Flights, Airtickets at Travolookwww.travolook.in

I booked the ticket on 25th of July from Hyderabad to Visakhapatnam for 3 passengers which cost around 12019 rupees. immediately after the booking I got a call stating that due to raise in fares, your ticket has been cancelled and we will refund the amount with in 10 days. But it was almost 17 days finished and there is no response from the customer care. I think this is a fraud website making money. Hence i request the authorities to look over such people and take necessary criminal action against such fake companies.
Please help us to get my money back.