[Resolved]  Travolook — Payment refund issue

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

I am here to inform u my self Mohammad Arifeen Sayeed.i was booked my flight ticket by travolook website 9th November 2021.but some technical issue my ticket was cancelled by travolook but my payment was deduct from account.when i called customer care executive He told me your rrfund amount is initiated by our end and it will be credited in your same account within 10 to 15 working days but till now my amount is not credited in my account.when i call customer care executive she told me every week your amount wil credit next week or 5 to 7 working days.now i am totally frustrated why travolook doing this.i am going financial crises.its is very urgent to refund my amount.my reference no is REF[protected].Passenger name is IMTIYAZ AHAMAD. distination is Patna to Delhi via lucknow.please take necessary action against travolook.