Travolook — Refund amount delayed

Website: www.travolook.in/about-us

Hi There,

I've booked round-trip flight tickets on 19th August 2021 and the booking got immediately cancelled from the airline end. Since then i'm constantly trying to get support from different assistants. They keep on saying it will get refunded in next 5-7 working days and that day is unfortunately not coming. They do not email you whatever they say. It's just so vague over the call.

Please help me to get the refund amount back in my bank account, don't want an option of wallet in this specific case, because i don't want to use this portal ever again.

Looking forward for your support.

Thanks & Regards,
Monika Shukla
[protected]