Travolook — Refund amount not credited in my bank

Address: Gurugram, Haryana

Website: www.travolook.in

I booked a flight ticket from Travolook on 17th of August and it got cancelled from their side but my amount was deducted and status was showing as processing. I called the customer care agent and she just arrogantly said that my booking wasn’t confirmed and if I need the refund they will put it in my wallet and just hung up the call. They refunded it in my wallet of Travolook but as that money is waste I asked them to revert the amount back into my debit card. It’s been a month and everytime I call them they say that the request is processing. Total Scam!!!