Travolook — Refund amount pending

I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I tried to reach their customer care multiple times, they always promise that it will credit back shortly. But it never happens. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.