Travolook — Refund and fraud issue

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Dear Sir/mam

I had booked an airlines ticket on 11th June 2022 from their website, the amount of which was given 12424 through net banking, After that, telling some issues on behalf of the airlines, this ticket was discarded, soon after which his executive talked to me, I got your ticket That your ticket has been discarded and your refund of Rs 12424 will be credited to your account within 48 hours.But since then no money refund has come from his side, I also received a mail from their side on 6th June 2022, in which they had asked for 3 more days, even after that they did not refund any amount.sir please find the attached details of my booking details and mail i have received from them.