Travolook — Refund for cancelled bookings not received yet

On 1st Nov, 2021, three of my Bookings Made On Travolook.In Was Cancelled Due To Operational Reasons. I Got An Email From Travolook.In Stating Refund Will Be Initiated And I Would Get My Money In 7-10 Working Days. Till Date I Haven't Received Refund In-Spite Of Following Up With Them Multiple Times On Phone And Via Email. Every-Time They Make False Promises Of Returning My Money In 5-7 Days But Do Not Refund My Money. It's More Than 2 Months And I Am Still Waiting For Refund. The Reference Number Of Cancelled Bookings Are - REF[protected], REF[protected], REF[protected]
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