Travolook — Refund for tickets not initiated

Website:

travolook

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i have 13 reference id, refund is not been initiated, its been more than 1.5 months, while contacting travollok they keep on saying, you will get your refund in 1-2 days, still not recieved, please check into the matter as soon as possible .
Total amount would be around more than 50000. Highly disappointed