[Resolved] Travolook — Refund have not provided

Karthik Villalan

Jan 10, 2022

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800

Website: Www.travolook.in

Travalook is a online flight ticket service provider, I tried their online service to book my flight ticket but due to technical issue the money has been credited but the ticket haven't booked. So I received an email from their side that I will get my refund in 10 working days but its been more than a month now, I did not receive my refund yet. So please kindly take an action and help me to get my money back.

Refund for reference no. REF[protected]

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Jan 16, 2022

Complaint marked as Resolved

The problem was resolved by my constant follow up and I personally requested them to put my req in higher priority, same day they credited my money. So if you need your money back please don't threaten them, instead try an alternative way. Even I tried to threaten them with cyber crime complaints but that doesn't work. But requesting them worked for me. Finally after 40 days.

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Comments

Purnima Aggarwal

Jan 21, 2022

I booked my tickets using https://www.travolook.in/ for New Delhi to Ahmedabad on 22 Dec 2021. The tickets got canceled from their side and they said the money will be refunded in the next 7-10 working days. Since then it's almost a month I haven't received any refund from them. Every time I call them they say next week you will get your money. This is so awful looks like a scam. My ref no is REF[protected]. Can someone please help us?