Travolook — Refund in bank

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Website: www.travolook.in

On 16th April, 2021 I booked flight tickets, they deducted the amount 4305.00/- and immediately canceled by booking due to change in fare price, their customer helpline said money will be refunded within 7 days, I have sent multiple mails, called them multiple times, everytime they reply/ mail it will take 7 days to reflect in bank. Very inconvenient, I am attaching screenshots of their email ([protected]@travolook.in), their customer service number is[protected]. I would like an immediate refund of net amount 4305.00/- INR, and compensation for inconvenience as I had to go through 4 months of terrible service experience and still no refund.