Address: | 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008 |
I had booked a flight ticket from Mumbai to Visakhapatnam on October 18, 2021. Booking reference no. REF[protected].
As soon as I booked the ticket, I get a call from Travolook saying that the booking cannot be processed due to an increase of fare of that flight so they asked me if I would like to proceed with the cancelation. They also promised for a refund within 10-15 days. It has been 3 months. Despite of innumerable calls and mails, I still haven't received a refund.
I sincerely request for a strict action to be taken. This encourages other fraud companies to come in the market and loot other customers.
Kindly check the attached screenshots
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