Travolook — Refund not initiated since 2 months

Website: www.travolook.in

I had booked the flight on 18th of November from Guwahati to Mumbai. The website said that the ticket had been cancelled due to fare expiration. However, since then, I have been contacting the agency for the refund, they kept saying that the refund will be processed in 10-15 days. I have sent them like 50 mails, and I have record of them too.

Please ban this company and get me my refund ASAP. This is a fraud company.