Travolook — Refund not issued for ticket cancelled by company

This is a fraud site should have checked the review online before booking.Booked a return air ticket from travolook site on 13th aug 21 from bangalore to cochin and back. Immediately after making payment and booking the flight i got a email and also was call by a lady claiming to be from customer service team of travolook claiming the booking failed as teh fair expired and the amount would be refunded back in 7-10 working days. Till date i have not recieved my refund once they have replied on mail assuring that the refund would be made in few days time but after that they are not responding to calls or mail. Its more than 45 days now and every time you call they either dont pick or pick up the call and repat the same standard information that teh refund will happen in few days.
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    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
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