Travolook — Refund not received and ticket was not booked

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Website: www.travolook.in

I have booked a flight ticket through Travolook.in from Delhi to Bilaspur and money was deducted from account but ticket was not booked. Now they are not refunding my money inspite of several follow-ups.
Transaction ID - REF[protected]
Date - 23 August 2021

Company Email ID - [protected]@travolook.in
Contact[protected]