Travolook — Refund not received from travolook

Hi,
I have booked my flight ticket on 21 sept 2021 from bangalore to jaipur which generated my ref id : REF[protected]. Immediately after that i received call from travolook saying my flight cannot be booked and money will be refunded in 7 days. I waited for said time and then i started following up with them every week and they told me very good stories that mam we had techincal reason, second time they told mam merchant has change wait another 7 days, third reason mam payment bounced from merchant end, fourth reason mam we have sent request to send to you wallet, fifth reason mam we have changed account details, money will be back in 7 days, sixth reason mam i have processed funds you will get in three days wait for tuesday. Today is 13 November 2021 m still waiting for my money to he returned from these scammers. They put me on hold for 15 min saying we are verifying your identity and i wait until automatically call cut down. If you be little strict then customer care cut down the call on your face. This behaviour clearly tells that these are hired for scam purpose and company is cheat. But i would like to get my refund from these people. I have been very polite to them and maintained my patience but now its getting frustated. Please help me!