Travolook — Refund of cancelled Air ticket and not responding to mail or call

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008.

I used this website called Travolook to book my air ticket. Just after the payment was done, they called me saying that the airline booked price was expired and I have to pay 1500 Rs extra for booking the ticket. I told them that I do not wish to pay the hiked amount. So they said that they will initiate a refund in my bank account. I have received a mail of my ticket cancellation, but the amount has not been refunded back. It has been more than10 days since I have been chasing him.The customer care no is also not responding to calls and mail. They haven’t sent me any confirmation on my refund process.
Cancellation Reference No. : REF[protected]
Was this information helpful?
No (0)
Yes (3)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travolook
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    1521
    Pending
    0
    Resolved
    79
    Travolook Phone
    0124 643 4800
    Travolook Address
    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
    View all Travolook contact information