Travolook — Refund of cancelled flight & cheating of travel agents

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I had done booking through Travalook for my flight which got cancelled by Airlines only, but agent refunded me after 30 days that too after deducting big amount in the name of conveyance fee, i had paid Rs.13326/- but got refund Rs9612/- Rs.500/- they charged conveyance fee at the time of booking . but while refunding the amount they charging Rs.3214/- which is highly uneacceptable, this way they are looting the consumers, & no action are being taken against them. attaching screenshot of Refund amount, & amount which they took from me & even screenshot of what airlines paid them, i request you to take strict against such companies