Travolook — Refund of flight Ticket amount

Address: New Delhi

Respected SIr,

I have booked a flight ticket from travolook website on 21 December 2021. After the booking amount was debited from the account I received an mail that my ticket was cancelled due to operational issues. On calling to customer care service they advised me to wait for 7-10 working days. But from previous complaints of other consumers it came to my knowledge that this company doesn't refunds back on time. Therefore, I am afraid that this is a fraud company. Please look into the matter seriously so that along with me no others loose their hard earned money.
Booking Details:
Miss Tumpa Sarkar
Booking Ref No: REF[protected]
Finally, please check that the amount (Rupees 3428) that has been debited from my account gets credited.