Travolook — Refund of my cancelled Air Ticket

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 12200

Booked my air ticket through Travolook on 17th Nov 2021 and they cancelled my ticket and got a call saying your ticket is cancelled and your money will refunded in 3 working days. I called up support number more 100 times and written almost 20 mails, but everytime I get same answer we have processed your request and you will get in next 7 to 10 working days. Now its been more than 4 months and havent recieved my money back. Is there process to get my refund back.