Travolook — Refund of my Cancelled Flight not received - Travolook

Dear Team,

My Flight cancelled from Airlines Partner which is booked through Travolook Agent. As i check the refund status from the Airlines side it was initiated to the Agent(Travolook) long back and received the details as a proof from the Airlines. When i check the same from the Travolook they say its still not received, i also dropped couple of mails with the attachment from Airlines as a proof. Even after that i dont see and reply of call back with the status on my Refund. Kindly help me please.

Details:
2-Nov-21 HYD-COK Govardhanam Kalapu Travolook REF[protected] X75LGC 4218 Cancelled
9-Nov-21 COK-HYD Anil Kumar Vittal Travolook REF[protected] T9R1VJ 5525 Cancelled

Note: Same flight COK-HYD booked for Govardhanam from Different Agent was refunded back with out any delay.

Kindly take proper action on the Organization to avoid such issues with any of our Friends/colleagues/family.

Many thanks In advance !!!
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