Travolook — Refund query

Website:travolook.in

Have booked Air india flight from delhi to ranchi on 12th, via travolook.in. Amount of 4405 was deducted from account but later on got an email & call saying that the booking was cancelled and refund will be made in 24 hrs. since there was no refund after 4 days i called them and response was it will take 7-10 working days. 18 days have passed, but have not received my refund. kindly look into the matter, my booking reference id is[protected].
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