Reference No. : REF[protected]
Purpose: It is my earnest request to help me reschedule my ticket without paying any extra charges, just by a few days.
I have my flight tickets booked on 24-Dec-2021 for Air India from Ranchi to Delhi.
· PNR- JKJHJ, Air India
· Reference No. : REF[protected]
· Ticket cost: INR 7212/-
Due to a medical emergency at home, I would need to push my travel to 29-Dec-2021 (same time, same passenger, same flight). When I called the customer care, I came to know that I would need to pay extra charges for the same. It will be unfair to charge a huge amount just for rescheduling the ticket for a few days.
REF[protected] || Cancel the booking and initiate some refund
Due to a medical emergency at home, I would need to cancel my ticket on 29-Nov-21 . When I called the customer care, I came to know that despite being a refundable ticket I would get zero refund for the same. It is unfair to not even initiate a partial refund of the ticket for customers when they are cancelling the ticket. Kindly consider this as an exception and help on human ground.
• GO Air G8-238
• Ranchi to Delhi
• Fare: INR 6108/-
REF[protected]|| Refund Amount full amount due to failed transaction ₹7212.00. It is pending.
Kindly consider this as an exception and help on human ground. A lot of money gets wasted in cancellation and rescheduling of tickets with airlines which is hard earned money for any family. Looking forward to your support and consideration.
Thanks and Regards,
Priyanka Pandey
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