| Address: | House No-236, Ashoka Enclave Part 1, Sector-34, Faridabad |
Hi,
I have booked a flight ticket on 17th of November, 2021 from New Delhi to Calcutta but due to some technical error my PNR number did not generate. A few moments later I got a call from the customer care executives that my ticket was cancelled due to some error from their side and the refund of the same will be processed within 7-10 working days. Several days had passed and I kept on calling them and mailing them but every time they replied saying that you will get your refund within another 10-15 working days time. Every time they used to extend the time period and being apologetic for the same. I am having each and every mail conversation I had with Travolook where one can find the incessant increase in time day by day. Already more than a month is over and no sign of getting my refund back. In the last mail they said refund will be done by this week. The week seems to end, so I am highlighting this issue over consumer forum and urging you to take some serious steps against them as this is a complete harassments and nothing else. I found a lot of complaints pertaining to the same issue here that drives me to register mine too.
These guys are seriously into a business of fraud what it apparently appears to be as on now.
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