| Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 | | Website: www.travolook.in |
I have booked flight from Hyderabad to Kozhikode on 1st November 21 with a price Rs 3409 having Booking Ref: REF[protected]. But it got cancelled within 30 minutes due to some technical reasons according to them. the support team assured my Refund money to be processed in 10-15 working days, Even after repeated emails asking about the refund of Rs 3409 there is no response from travolook... I tried calling the customer care number, everytime someone new attended the call and assured me my refund, but it did not get solved till now. My issue was not resolved.
After 15 days again i got an email saying again wait for 7-10 days. Now its almost 1 month i have not received my refund from TRAVOLOOK.
It looks completely a fake booking site. Very pathetic experience. Looks like i have been cheated, please help.
Details:
Date of Incident: 1 November 2021
Booking Ref : REF[protected]
Name: Ivin Mothi
Desirable Resolution: TRAVOLOOK should provide the Refund amount for Rs 3409
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