Travolook — Travolook air cancellation amount is not refunded

Website:www.travolook.in

Used https://www.travolook.in/ to book the air ticket.
Booking reference number : REF[protected], REF[protected] and paid ~ 10871 .the booking was made on Sept 14th 2021 around 8:45 PM IST.
After the booking is done, the amount got debited from my account . after some time the booking got cancelled automatically and got a call from Travolook that due to technical fault the booking is canceled but still not received the cancellation money back.
Its been 40 working days get over but still not received my money back.
23 times sent mail to support travolook but there no proper rely from team.
Even the support number provided in the website, even can't give any response.
This is really annoying me.Please help me on getting my money back.
If anything i have missed her, please let me know, will share the details.
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