| Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 | | Website: www.travolook.in |
I tried to book flight from Travolook (BLR to Goa & return) on 23rd Sep 2021 and amount of INR 17, 868 got deducted but booking got cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. But till today (29th Oct 2021) no refund is given. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. Also stop them from doing any business so that they are not able to cheat more people. An excerpt from email communication is attached below:
Your booking is Cancelled due to fare expiration. Please contact our customer support at[protected] or send us an email at [protected]@travolook.in and one of our travel expert will be pleased to assist you. In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.
My payment was processed and no refund given till date (29th Oct 2021) Was this information helpful? | 
