[Resolved]  Tripgateway — Gift voucher for tours

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: trip gateway.in

In the month of december i had taken the gift voucher of 8999 n i was assured by mr sandeep tripati that i will be given a gift samsung edge 6 but till date i am not been given any gift.
I have been calling every month for 5 to 6 times but the answer was you will get this month. The reason for delay was not explained.
But today when i was talking to mr rakesh he is telling me that i have to refer people n 12 people should take the plan but till now only 9 have taken so your gift is pending. (But i have not referred it to anyone)
This is ridiculous because at the time of booking i had clearly told and enquired regarding referrals and i was told that no such formalities are needed.
And now the hotel booked for me are also 1 and 2 star instead of 3 star and above and when i told them regarding my concern of star they told don't go with start see the service they will be good then y in your voucher you have written that 3, 4, 5 star hotels will be provided