Comments
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Now they only decided to refund my half money of one package 8999/- and they resolved the issue from their side, without my knowledge.
So again i sent mail to them asking to refund my full money. But didn't get any response from their side.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Subject: Re: Acknowledge required for resolution of complaint !!!
To: Customer Helpdesk, Tripgateway Sales, [protected]@tripgateway.in
To Tripgateway Team,
I have the issue with my payment with the company.
As i informed that I want my full money for both the package 17998/- Indian rupees to be refunded to me, not only for one package of Rs 8999/-. As i don't trust the company anymore.
Because they made all fault statements.
Note: Tripgate team need to send me confirmation mail that, they are going to refund my full money 17998/- Indian rupees immediately.
If Tripgateway doesn't refund my full fund then i will take this to consumer court and cyber crime as i have all the recording proof.
Note: Once i received the my full payment of 17998/- Indian rupees then only you can close this. Not Before that.
Refund my fund immediately !
Waiting for immediate response !
Regards
Sajid
[protected]
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Now they only decided to refund my half money of one package 8999/- and they resolved the issue from their side, without my knowledge.
So again i sent mail to them asking to refund my full money. But didn't get any response from their side.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Subject: Re: Acknowledge required for resolution of complaint !!!
To: Customer Helpdesk, Tripgateway Sales, [protected]@tripgateway.in
To Tripgateway Team,
I have the issue with my payment with the company.
As i informed that I want my full money for both the package 17998/- Indian rupees to be refunded to me, not only for one package of Rs 8999/-. As i don't trust the company anymore.
Because they made all fault statements.
Note: Tripgate team need to send me confirmation mail that, they are going to refund my full money 17998/- Indian rupees immediately.
If Tripgateway doesn't refund my full fund then i will take this to consumer court and cyber crime as i have all the recording proof.
Note: Once i received the my full payment of 17998/- Indian rupees then only you can close this. Not Before that.
Refund my fund immediately !
Waiting for immediate response !
Regards
Sajid
[protected]
I further request to consumer complaints board that please take the necessary action to this Fraud Tripgateway company As they are cheating many many innocent users on daily bases.
Guys please be-aware of this kind of fraud company. As they are doing cheating business.
Now i am going to put case on them to get back my hard earn money from them.
Note: Please do not close or mark this complaints as resolved without my knowledge.
Regards
Sajid
[protected]
Guys please be-aware of this kind of fraud company. As they are doing cheating business.
Now i am going to put case on them to get back my hard earn money from them.
Note: Please do not close or mark this complaints as resolved without my knowledge.
Regards
Sajid
[protected]
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Further i asked tripgateway team to refund my full amount of rs 17998/- immediately via email
—
On mon, aug 8, 2016 at 1:17 pm, sajid a wrote:
To tripgateway team,
As i informed that i want my full money 17998/- indian rupees to be refunded as i don't trust the company anymore.
Because they made all fault statements.
Note: tripgate team need to send me confirmation mail that, they are going to refund my full money 17998/- indian rupees immediately.
If tripgateway doesn't refund my full fund then i will take this to consumer court and cyber crime as i have all the recording proof.
Refund my fund immediately!
Waiting for immediate response!
Regards
Sajid
[protected]
—
And below is the response i got from fraud tripgateway team
—
On mon, aug 8, 2016 at 10:14 am, customer helpdesk wrote:
Hi sajid,
Greetings of the day!!!
Congratulations, we would like to inform you that we are going to refund your one package of rs 8999 and you will get the refund amount within 7 working days.
Further you will avail your one package of rs 8999 according to which we guarantee you to provide you the booking at any destination where you wish to travel.
(Prior intimation required minimum 21-30 days for any hotel booking depending upon availability)
Further if we are unable to provide you the hotel booking then we will refund your money.
Your validity is increased for 3 months from the date of purchase of the package i. E 15 months from the date of purchase.
As discussed with our telephonic conversation we are sending you a brand new wrist watch free of cost as a complimentary gift.
Further regarding any query please call on the phone number provided below.
Now you don't have any issue with the company and your query is solved.
Kindly acknowledge the mail so that we can proceed further.