| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: www.tripgateway.in |
This is to bring to your kind notice that i had received a call on 04 aug 2016 ([protected]) from the executive of tripgateway named swati sinha on aug 4, 2016 morning. She told me that i have been chosen as a lucky customer by www.tripgateway.in for using the tripgateway to avail the offer "india, thailand and malaysia, accommodation package @ rs. 8999/- with assured gift which i would have to choose between a samsung mobile galaxy s6 edge mobile (Samsung brand) and tablet (Lenovo yoga 10 hd plus). She assured me saying that the company is an iso rated company so they would not step back from the offer (I. E. Tour package and choice between a phone and tablet).
Further during the call she asked me to book this offer of rs 8999/- immediately as i am within 20 lucky customer for their happy hour.
She made me to make the payment immediately without giving a second thought. After that, she said sir, i am redirecting this call to my boss raghuram. And made me to provide my booking reference number so that they can parcel my tour package documents along with the assured gift to my address.
Then her boss raghuram started asking me to make one more payment of 8999/- to get double combo offer benefit (I. E. One samsung mobile galaxy s6 edge mobile (Samsung brand) and one tablet (Lenovo yoga 10 hd plus). And he again assured me that within 3-5 days he would give me one samsung mobile galaxy s6 edge mobile (Samsung brand) along with one tablet (Lenovo yoga 10 hd plus) as per assured offer along with the booked policy.
By doubling the offers (Twice) the total payment of 17998/- indian rupees being debited from my hdfc credit card account.
Having made the payment in full and final settlement, after seeing reviews on google on tripgateway frauds cases., tripgateway is a fraud company and have cheated many people.
Realizing the fact from google, i immediately made a call to tripgateway swathi sinha, to cancel the policy and return back my money of rupees 17998/-.
In reply, they refused saying, no cancellation nor any refundable will be made henceforth.
Due to my frustration i got upset and repeatedly i made many calls to the landline number ([protected]). But it was in vein.
May the honorable consumer board take necessary action to hear my grievances and give a fair judgment in refunding my money back with the relief’s sought for.
Further for your kind information as an evidence, i have tracked the conversation made between both the party’s. (Myself and tripgateway team)
Evidence can be produced and proved at any point of trial by the honorable consumer board.
Booking reference numbers are:
1.[protected]
2. 2457428
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They are number 1 cheater and not refunding my money.
I called the md of the company but he is saying wrong no.
I request the consumer board to help me in refunding my full money.