| Address: 201301 | | Website: www.tripgateway.in |
I received a call from tripgateway on phone on 9th august 2016. Some guy sandeep tripathi (Perhaps fake name) called and said that they are offering a trip. If i book now in happy hours (On call), i will get a 5 nights 4 days package anywhere in india and also in two countries abroad with a tab or a smartphone. They sent me the brochure of hotels etc. The trip will be valid one year from the date of booking. Neither did i get the sony experia tablet nor the samsung mobile upon booking the package on 9.8.2016 (Snapshot attached) though that was promised by them and they even noted the colour/model no. Etc. Of the smartphone that they were about to ship. My transaction id for booking the tripgateway package worth rs.8999/- on 9/8/2016 is[protected].
Upon booking, they sent me a list of terms & conditions for booking. I wanted to book a trip for four people from 22-25th may 2017 to darjeeling (In hotel sterling silver oaks in ghum) that was part of the list of hotels tripgateway sent and i forwarded my request to them on 13th april with all documents etc.
However, on 19th may at around 4.50 pm, two days before the trip they confirmed that the said booking won't be possible. Meanwhile, i wasted a lot of money on train tickets that had to be cancelled last minute. Upon repeated requests to confirm booking earlier than the travel date 21st may, they declined and said that i can be rest assured that the booking will be done and i can make arrangements for travel. Such fraudsters they are!
I thus request you to kindly make arrangements for refund of rs.8999/-. Actually i should claim more money - perhaps rs. 15, 000/- or so as i wasted lot of money in booking train tickets to darjeeling!
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