[Resolved]  Tripgateway.in — Fraud in the name of promotions by offering assured gift if buy package

Address: Gautam Buddh Nagar, Uttar Pradesh, 2
Website: tripgateway.in

This is a big fraud firm. They r calling customers n offering assured gift in the name of Promotions n after receiving money not giving any gift n not rrefunding money n insisting for usage of hotel package.

Friends beware if starting itself is from cheating then who will belief n go for availing package that will be another harassment/cheating. .

fraud company
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Feb 11, 2016
Complaint marked as Resolved 
I recieved the refund n Requesting to refund amount of Mr Shekhar Kumar also as he had taken package in same terms and conditions as explained by Mr Gupta to Him over phone. As tripgateway.in has taken steps to satisfy customer n hopeing the refund of mr Shekar will be done on priority. Mr Shekhar kumar has requested multiple time to tripgateway.in.Thank U Very Much.
TripGateWay.in customer support has been notified about the posted complaint.
 
4 Comments

Comments

Dear Customer,


We are ready to sort out your issue and and we also do want to any kind of dispute from the customer side and regarding for your issue we really really apologies for that and we had already share you the refund mail kindly ack. that email so that we will proceed it for refund and ASAP the amount will credited in your account.
dear tripgateway.in,

In this forum you r writing that you r ready to short out then who is stopping you in refunding money to my account. Is this complaint n mail request is not sufficient for refund.

You are asking me to acknowledge the mail with following terms.
1.0 you are asking my account details, as i had paid through credit card and hence you can refund the amount to same account. Asking account details for refund is appearing not normal.

2.0 you are asking me to accept 10% deduction towards cancellation n processing charge, as i am asking refund because your salesman ha CHEATED Me n also since one day one n hence why i should bear 10% loss.

3.0 you are asking me to accept 45 working days meand approx 65 days for refund.

my point is once you had found that your salesman has cheated me ( as you one customer care mr abhishek shukla has confirmed to me over phone) and hence i am asking money back immidiately without interst n mental torture of 23 days By you team.

Even your customer care team are harassing me by writing that money will not be refunded back...

as per your normal rules this package can be cancelled within week of booking with 10% deduction which is mentioned on your website then why you people are tortureing me since 21 days that package is non cancellable Which i am asking being cheated by your mr gupta.

The issue is i had taken this package based on call recieved from mr ajay gupta with assured gift of samsung s6 edge plus without reffral, which you r not giving and hence i am asking my money since 08.01.2016 ( payment date 07.01.16).

Please ensure rs8999 i.e 100% amount immediately or else i am going to lodge complaints which i had already communicated to you in mails.

My sincere request dont treat this issue in lighter side..
Dear Tripgateway.in

Deletion of complaint is not in my hand, only i can put remark as resolved which is done immediately without single second delay from my side after getting back money in my account. Please refund the amount of Mr Shekhar Kumar also..immediately...

Regards'
Hariom'
[protected]
this is a big fraud company till date i had received at least 15 callers asking my opinion as they are getting calls from tripgateway.in offering mobile/tab as promotional gift till today i.e 13.02.2016..if any body is having doubt regarding fraud of this company then be prepared to be cheated like us.

simple if they are not fraud then why not they are giving gift as promised or immidiately ready to refund money recieved from customers on fake promise as they r not loosing anything in refunding the money o[censored]nsatisfied customer like mr shekhar kumar n they will earn good faith in return.

Just one caller was informing me when they are asking tripgateway.in reg complaint on this website they r saying they had refunded the money nd resolved the issue n customers r not removing from website. its not like that...they r big fraud company. As just look on this complaint section we had posted they had written to us in mail they r loosing business because of our complaints on this site. Now its upto you dear friends. count down started for tripgateway.in. .now they will became more famous, as i am going to launch series of complaints to concernedauthorities n to real cyber crome departments

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