[Resolved] Tripgateway.in — Not giving the refund

Karanbir Singh Rajput

from Mumbai, Maharashtra

Jun 18, 2016

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.tripgateway.in

Dear sir, i have purchased the package from tripgateway.In on in which he was suppossed to provide 4 nights accomadation for 4 adults and a free tablet. As he was not providing both the things and even the refund then i filed a complaint on your website (Consumercomplaint.In) on may21. Then they sent me the confirmation of refund but not issuing me the refund. They are telling me that they will issue refund only when i will resolve the complaint before getting refund. And on 18/6/16 they have send me the mail that your refund has been processed but it has not been processed till now. So if you tell to resolve to mail then i will do it but if then also if i will not get the refund then you will have reconsider my complaint.

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Aug 2, 2016

Complaint marked as Resolved

It is a fraud company selling packages in the name of gift.They are sending mail from [email protected], [email protected], [email protected]. Basically they are selling package at rs8999 which includes 4 night hotel stay and free gift such as tablet or phone. But they are not providing anything out of it. When someone ask for refun they will give refund of rs 8100 and that also after 3 months.Basically they are earning 900rs from every customer and enjoying on interest they earn by blocking the money for 3 to 4 months. I would like the government to take strict action against all these fraud company so that no one thinks of opening company and selling fraud things.

TripGateWay.in customer support has been notified about the posted complaint.